High-End Catering Administrator Opportunity
About the Role
We are seeking a flexible and organised Catering Administrator to join our team on a temporary basis, covering maternity leave.
Key Responsibilities
* Administration duties, including:
o Accounts processing for the food, beverage and catering department
o Office duties, including rostering administration, printing and publication to intranet of menus and maintaining accurate function sheets
* Reservations (telephone, email, online) and diary management
* Filing and records management
* Provision of monthly Management Information (till discrepancy reports/sales reports/debtors lists/financial accounts/Holiday reports/Absent reports, etc)
* Operational duties, including:
o Communicate effectively and plan for the week ahead
o Prepare customer letters and hospitality booking sheets and seek/track confirmation of details contained; ensure customers are made aware of all aspects of booking terms (cost, invoicing, payment etc.)
* Maintain accurate sick leave, holiday request records for staff and associated communications
* Follow up daily on any outstanding sales enquiries or provisional reservations
EPOS Duties
* Responsible for the administration and function of the EPOS system
* Financial reporting, stock control and the management of customer accounts
* Updating new menu items and price points onto EPOS live system daily
* Processing of online purchases, delivery dockets and invoices through a computerised system in liaison with the Kitchen and Front of House teams
Essential Qualifications and Experience
* Previous experience in a busy catering or food and beverage department
* EPOS knowledge and previous administration experience
* Excellent communication and interpersonal skills, including a proven track record in working with other people in a co-operative environment
* Strong numerical abilities with a focus on accuracy and analysis of data
* Excellent judgement and decision-making abilities
* Strong organisational and time management skills and ability to operate with precision in pressurised situations and to tight deadlines
* Strong attention to detail