Join Our Award-Winning Team at Galway Bay Hotel!
Reception Supervisor Wanted!Previous Reception Experience EssentialWe are seeking an experienced and dynamic Reception Supervisor to join our exceptional front-of-house team.
If you are passionate about guest service, thrive in a fast-paced environment, and have previous reception experience, we want to hear from you!About the Role:As Reception Supervisor, you will oversee the daily operations of our Reception team, ensuring the highest standard of service for our guests.
You will play a vital role in maintaining smooth communication and guest satisfaction.Your Responsibilities will include:Supervising the Reception team to ensure smooth daily operations.Answering all calls promptly and professionally, and directing them appropriately.Providing guests with information on hotel services, local amenities, and attractions.Resolving guest queries and ensuring complete satisfaction.Supporting the Reception team and ensuring all tasks are completed efficiently.Managing guest check-ins/check-outs and ensuring a positive guest experience.Adhering to hotel procedures and ensuring high-quality standards at all times.Who We're Looking For:A minimum of 1 year of experience in reception/switchboard duties.Previous supervisory experience is an advantage.Excellent organisational and multitasking abilities.Strong proficiency in MS Office Suite and telephone etiquette.Fluent in both written and spoken English.Flexibility to work shifts, weekends, and bank holidays.A positive attitude and a strong commitment to delivering excellent service.Why Galway Bay Hotel?Award-winning Environment: Work with a talented team at a hotel recognised as a Great Place to Work!Employee Well-being: Access to wellness programs, an on-site gym, and more!Career Development: Continuous opportunities for training and career growth.Employee Benefits: Enjoy perks like the bike-to-work scheme, company events, employee discounts, and on-site parking!Ready to Join Us?If you're looking for a career with opportunities to grow and a team that truly values you, apply today to become part of our award-winning team!Apply now for the opportunity to join us at the Galway Bay Hotel and be a part of something special!