Job Overview
You’ll be passionate about all things food, drinks, and providing great service in an upmarket setting with fast-paced service. We’re looking for proactive and friendly personalities to help lead our close-knit team. Our cool places need personalities, not staff. We’re looking for people who: Always think outside the box; Live in the now and know what’s next; and have high energy and a fearless do-it-yourself attitude.
Moxy is all about creating cool, energetic, communal spaces with a “Crew” who helps guests have some fun. Bar Moxy is a cool bar with laidback comfort where the drinks flow liberally. Drinks are freshly prepared with flair from the bar. The Crew are professional, down to earth and chatty in a cozy and elegant venue.
Main Tasks & Responsibilities
* Serving guests and creating positive experiences
* Manage all bills and payments correctly
* Prepare food, clean, tidy, restock, take deliveries, and organize BOH areas
* Follow all food safety, licensing, and health and safety policies to work safely
* Cook and prepare meals to standard
* Prepare exceptional cocktails to standard
* Effective sales skills to up-sell products and services
* Provide excellent customer service
* Promote and support the bar and wider hotel
* Ensure standards are maintained and daily/weekly/monthly tasks are completed
* Manage hotel room inventory and check guests in/out the Moxy way
* Operate Food & Beverage outlets the Moxy way
* Support other Crew Members and follow direction from Crew Leaders
* Promote and support the Moxy brand & the Marriott Bonvoy loyalty program
We’re looking for someone with Moxie, which is all of these things:
* High energy and a fearless do-it-yourself attitude
* Good with people and enjoy chatting with guests
* Skilled multitasker who can balance hard work with great service
* Understand that being relaxed isn’t the same as being lazy
* Clear communicator fluent in English (and other languages a plus!)
Useful Experience
* Experience within the service industry
* Knowledge of hotel systems such as Opera and/or Micros
* Knowledge of Food Safety & Licensing laws
* Personal experience of travel and the travel industry
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