The Role
My client, a very busy private healthcare facility, is seeking an experienced Practice Manager to oversee the smooth operation of their office.
Key Responsibilities
* Manage incoming telephone calls and emails, ensuring effective communication and timely follow-up on actions.
* Schedule appointments, surgeries, and procedures accurately, maximising the use of theatre, robotic, and endoscopy lists alongside clinics.
* Coordinate clinic and theatre lists, working with consultants to add extra sessions and ensure smooth communication regarding cancellations.
* Oversee monthly and quarterly banking, ensuring accounts are balanced, and manage the timely payment of invoices and staff wages.
* Send necessary correspondence to GPs and consultants once typed by the typist, ensuring accurate follow-up on all patient-related communication.
* Prepare patient files with relevant information to support high-quality patient care and efficient clinic management.
* Liaise with internal departments, hospitals, GPs, and other external establishments as needed to ensure smooth operations.
Requirements
* Minimum 2 years' experience in medical administration, ideally in a front-line role within a high-pressure environment, or an equivalent setting.
* Minimum 2 years' experience managing a busy medical practice or office.
* Excellent people management skills and experience.
* Demonstrates a high level of empathy and care toward patients.
* Communicates professionally and effectively, both verbally and in writing.
* Works collaboratively as part of a team, assisting colleagues, communicating effectively, and ensuring smooth handovers.
* Displays flexibility to support the delivery of an effective and efficient service, adapting as required to meet changing demands.
This role is based in Dublin 18. Please note that this is a 12-month maternity leave contract.