Job Description
The Role of a Change Manager is to deliver the change management strategy by applying structured change methodology and effective processes to continuously improve quality.
This role is a daily rate contract for a minimum of 6 months, based in Dublin. Financial Services sector experience is desirable.
The key responsibilities include:
* Planning, analysing and interpreting business information using quantitative and qualitative methods for impact analysis and business readiness;
* Developing a comprehensive portfolio level change approach and structure;
* Creating a clear engagement and communication plan to land the change, ensuring direct and transparent communication with stakeholders;
* Capturing 'as is' processes and working with the business and IT stakeholders to clarify and communicate 'to be' processes/roles;
* Working effectively with diverse Business units to ensure correct interpretation of requirements;
* Facilitating workshops and managing follow-up activities for the change management stream;
* Planning and creating a Portfolio, programme and project level communication strategy and timeline, aligned with training and corporate communications teams, to ensure clarity of associated business benefits;
* Conducting Business Readiness pulse checks;
* Evaluating and measuring the success of change management activities to determine additional requirements while tracking and reporting issues;
* Responding effectively in a dynamic project environment and meeting tight deadlines;
* Championing and promoting the benefits of Change Management and ensuring adherence to Change Management processes;
* Providing leadership in gaining an organisation wide shared vision for the change portfolio and promoting its successful implementation.
Required Experience:
* Hands-on experience of Change Management principles and Implementation within the Portfolio/ Programme / Project Delivery area of a medium to large organisation;
* Experience capturing and documenting Business Change requirements;
* Experience in organisational change process and role transition planning and implementation coupled with training needs assessment;
* Experience with Operational Model definition and implementation;
* Excellent communication skills with client stakeholders at all levels;
* Experience using appropriate tools for business process modelling, storyboards and requirements management/traceability;
* In-depth knowledge of the Change Management process, policies, procedures and standards with proven experience supporting this process within a large complex Organisation;
* Prior experience of agile methodology is a plus.