The company Our client provides a range of supports to adults with intellectual disabilities.
They aim to empower people with the necessary skills to live full and satisfying lives as equal citizens of their local communities.
They are seeking to hire an experienced Accounts Assistant to work in their very busy accounts payable / accounts receivable departments.
The role Our client is looking for a Housing & Facilities lead who will be responsible for the management of the respective facilities, housing, ensuring that capabilities and activities of the functions as a whole, and that the department activities align to and meet the strategic goals of the organisation.
Duties & Responsibilities Facilities & Housing Management Provide senior leadership to the housing and maintenance teams, ensuring high levels of service delivery and contractor engagement.
Promote a professional image of the organisation and maintain high-performance standards for all facilities and housing operations.
Plan and implement key tenancy requirements in line with SHS policies and procedures.
Establish and achieve Key Performance Indicators (KPIs) aligned with the Strategic Management Plan.
Monitor and control facilities delivery, ensuring adherence to agreed targets, standards, and organisational policies.
Collaborate with the Financial Controller to ensure all properties are registered, insured, and compliant with leasing and rental requirements.
Service Development and Improvement Continuously review tenant and estate management services, implementing measures to drive improvements in service delivery and customer care.
Develop and implement risk management processes and housing management initiatives, reviewing them regularly.
Contribute to corporate policy development and ensure alignment with the Strategic Plan.
Operational Development Identify and pursue new development opportunities, liaising with local authorities and external organisations to build beneficial partnerships.
Oversee project development, feasibility assessments, and financial monitoring, assisting in scheme submissions and consultant/contractor reviews.
Manage property acquisition and development, ensuring compliance with relevant legislation and guidelines.
Customer Care Deliver comprehensive client services, addressing feedback to improve offerings and responding effectively to complaints.
Involve clients in service development and prioritisation to ensure their needs are met.
Training and Compliance Provide training and development opportunities for staff and attend relevant training as required.
Ensure compliance with Public Procurement Guidelines, GDPR, and key legislative obligations related to housing and facilities management.
Promote equality, diversity, and good relations across all activities and within the organisation.
The Person A minimum of 2 years relevant work experience in housing.
Strong knowledge and experience in housing legislation and technical aspects of void management, rent, repairs, and maintenance.
Proven ability to work effectively with social landlords, statutory and voluntary agencies, building and maintaining excellent relationships.
Demonstrated focus on delivering exceptional customer service.
Excellent organisational skills, with flexibility and the ability to work independently and proactively.
Proven track record of resolving complex and challenging situations.
Experience in project and change management, showcasing adaptability and initiative.
Effective organisational and leadership skills with the ability to manage and motivate a diverse team.
Ability to handle confidential information responsibly and discreetly.
Strong communication and interpersonal skills, with competence in report writing and IT systems.
Full, clean driving licence with access to a personal vehicle.
The Offer:
Base salary of €50,000 - €60,000 DOE (12 Mth FTC) 28 days annual leave + 10 public holidays (pro-rata) 35 hrs per week 7% pension employee pays 5% (assume this isnt in place for a FTC role) Hybrid working.
Flexitime.
INDHPF Skills:
Facility Management Budgeting Housing