About the Role:
As a Senior Technical Business Analyst, you will primarily work with StepWise implementations, our automated rating and pricing system, and consult with clients on requirements gathering, system design, configuration, and implementation.
Primary Responsibilities:
* Create and update software with complex pricing models
* Improve the customer experience by proactively partnering and consulting with business resources to implement enhancements to existing processes and workflows
* Cross functional requirements gathering, system consultation, and implementation of system design and configuration
* Support and understand the rating formulas and factors, system workflow, and implement appropriate design and configuration of workflow portals within the StepWise application suite
* Use Excel and SQL-based systems to solve business problems / achieve clients' expectations
* Understand industry issues, changes, and potential impacts and opportunities for the StepWise consulting team
* Consult with internal/external clients to understand business needs and translate into technical solutions including design, development, and delivery
* Manage project deadlines across multiple clients with minimal supervision
* Convey proposed solutions to non-technical audience through presentations and demos