Senior Manager Trade Support GroupApply locations Dublin, Ireland time type Full time posted on Posted 4 Days Ago job requisition id
Job Description:
The Purpose of Your Role
The senior manager of Trade Operations is responsible for managing day to day operations of the trade services team based in Dublin managing our externally managed trades in markets across the EMEA region.
Reporting locally to the director of trade operations, the senior manager of trade operations will partner closely with their colleagues and peers in both the Hong Kong and US teams to ensure that all trades executed are getting captured and transmitted correctly and cross site initiatives and activities are managed accordingly.
The senior manager will be responsible for monitoring and tracking the performance of the team members in their group, through regular check-ins, performance meetings and development meetings.
With the ever changing regulatory and operational environment as well as the complexity of some of the markets and structures that we operate in, a strong understanding of operational risk is essential.
The senior manager will need to ensure that market and operational risks are anticipated and controlled as well as partner with teams to ensure that any changes or updates to controls are made and communicated accordingly.
Passing this knowledge on and helping more junior staff develop and grow will be a critical success factor in this role.
As a key member of the group leadership team, the senior manager will play a significant role in the documentation of the performance of our suppliers and clients such as the custodian banks, as well as systems and service providers- both internal and external.
Communication and relationship building are key parts of this role.
Working in an agile framework, the senior manager will help to identify, allocate and support project work across the team that aligns to our department's strategic goals and objectives, as well as helping to prepare us for any market or regulatory changes that will impact our operations.
Full training on agile will be provided.
The Expertise we're looking for
7+ years of trade operations experience – Extensive knowledge of multiple asset classes an advantage.3+ years minimum direct people and team management experience (applicants without this experience will not be considered).Strong communication skills with the ability to communicate up and across the organization.
Experience in the design and implementation of new operational processes in a system and market context.
Demonstrable experience in the area of operational risk and control management, particularly in a settlement context.
Understanding of capacity management.
Experience working in an agile environment.
Strong data analytics skills to identify risks and opportunities for improvement or refinement.
Proven ability to build relationships both internally and externally fast as well as the ability to grow these further.
Understanding of Agile/Lean/Six Sigma methodologies.
The Skills You Bring
Your proven leadership skills.
Your excellent interpersonal, verbal, and written communication skills.
Your ability to work well on teams and in fast-paced, cross-collaborative environments.
Your ability to think ahead, anticipate questions, plan for contingencies, and find alternative solutions.
Your ability to build trust and relationships quickly.
Your passion for innovation.
Your ability to identify and mitigate risks in a calm manner.
Your skill in coaching and developing talent within your team and in the organization.
About the role
This team plays a critical part in ensuring the capture and transmission of thousands of trades out to the markets and into accounting each day.
It is the team's responsibility to ensure that all trades transmitted are captured, transmitted and validated on time daily.
Any items that are preventing this from happening must be identified promptly and resolved accordingly with full analysis complete.
As the team identifies changes to the operating environment, it is of pivotal importance that these are communicated out to the wider Fidelity group so that lessons can be learned and experiences shared.
Accuracy, completeness and timeliness are critical measures for the team.
Operating to strict quality limits, the successful candidate will be heavily involved in maintaining quality and ensuring work efficiency and best practices are followed.
Having a strong knowledge of lean and agile methodologies will enable the successful candidate to assist the group director in deploying and developing strategic changes, process improvements and targeted changes across the team in as efficient a manner as possible.
Performance management of associates to help them develop and grow is a core part of the role and a key part of the culture in the team; this is something that we will be looking for the successful candidate to do from the outset.
Relationships with our clients, banks and partner teams are critical to the success of the team.
Strong communication skills and the willingness to challenge established norms are attributes that are expected of any successful candidate.
The operations environment is undergoing huge change from a regulatory, skill and systems standpoint.
This role will require the successful candidate to assess these changes and assist the organization in coming up with the right strategic decisions to ensure the long-term success of the associate and the firm.
How Your Work Impacts the Organization
The Global Middle Office (GMO) Trade Operations Division acts as a servicing centre for our trading desks, and external managers globally, facilitating trade capture, confirmation and settlement of equity, debt, derivative, and currency transactions with brokers, money managers and custodian banks.
In addition to the various external counterparts that the team deals with, there are also several internal groups that assist in the group's daily responsibilities, including Compliance, Treasurer's Office, Counterparty Risk, Legal, Fund Accounting, and other Custody groups.
All of these combine to ensure that we are providing accurate and timely information into the NAV and then value to our investors.
Category:
Investment Operations
About UsAt Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want
We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates.
We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences.
For information about working at Fidelity, visit
Fidelity Investments is an equal opportunity employer.
Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process.
To initiate a request for an accommodation please contact the following:
For roles based in the US: Contact the HR Leave of Absence/Accommodation Team by sending an email to
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For roles based in Ireland:
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