Join Our Dynamic Team
The Sheraton Athlone Hotel is a proud member of the Hodson Bay Group. We are seeking a passionate and dedicated Front Office Agent to enhance our dynamic team.
Key Responsibilities:
* Anticipate guests' needs to deliver exceptional service and satisfaction.
* Support and enhance the Front Office Team's daily operations, ensuring seamless organization and efficiency.
* Provide top-notch customer service while maximizing booking opportunities through excellent people skills, product knowledge, and sales expertise.
* Uphold the highest standards of guest service in the hotel at all times.
Requirements:
* Experience in a similar role within a hotel environment is highly desirable.
* Familiarity with Front Office Systems, ideally Opera.
* Excellent written and spoken English.
* Proven ability to work effectively in a team setting.
* Outstanding customer service and interpersonal skills
Benefits:
* Free meals on duty.
* Complimentary access to the leisure centre.
* Discounted stays at Hodson Bay Group hotels.
* Explore Rate Discounts at over 9,300 Marriott International properties worldwide.
* Training and development opportunities.
* Free parking when rostered.
* Refer a Friend Scheme.
About Us:
The Sheraton Athlone Hotel is committed to creating memorable experiences for our guests and fostering growth for our employees.