Job Summary
AWS Premium Support provides technical solutions to a wide range of global customers as they build their mission-critical applications on top of AWS cloud services. As a member of the AWS Premium Support team in Taipei, you will be at the forefront of this transformational technology.
About the Role
We are seeking experienced professionals to join our team as Technical Support Engineers. You will work with leading companies in this space and directly with the engineering teams within Amazon who are developing new capabilities.
BASIC QUALIFICATIONS
* Fluent in English (Mandarin language skills are also required)
* Kubernetes management and troubleshooting knowledge and experience
* Experience with container orchestration tools (e.g. Docker, OpenShift, Kubernetes) Linux expertise (Ubuntu, CentOS, RedHat) and/or Microsoft Windows Server and associated technologies expertise (Windows Container, Hyper-V, etc.)
* Deep understanding of IP Networking (TCP/IP, DNS, HTTP, SSL/TLS, etc.) Troubleshooting skills at multiple levels of complexity
PREFERRED QUALIFICATIONS
* Experience with Web and Application Server technologies (e.g. Apache HTTPD, Apache Tomcat, Nginx, Glassfish, JBoss, Puma, Passenger, IIS)
* Experience with DevOps, Orchestration/Configuration Management and Continuous Integration technology (e.g. Chef, Puppet, Jenkins, Ansible)
* Scripting language ability (e.g. Bash, PowerShell, Ruby, Python, Node.JS)
* Experience managing full application stacks from the OS up through custom applications
* Knowledge of AWS and Cloud Computing concepts (especially experience with AWS Elastic Beanstalk, AWS CloudFormation or AWS OpsWorks)
* Effective communication skills to lead technical discussions and engage with customers in both English and Mandarin
* Bachelor's degree in a Science/Technology/Engineering/Mathematics related field, or equivalent experience in a technical position