Trainee Service Advisor FRS Recruitment Location: Killarney, Co. Kerry Working Hours: Mon-Friday, 9am - 6pm Salary: €31-€33k On behalf of our client, we are seeking a Trainee Service Advisor to join their team in Killarney, Co. Kerry.
As a Trainee Service Advisor, you will be the first point of contact for customers bringing their vehicles in for servicing, maintenance, or repair.
This role is an exciting opportunity to learn the foundations of excellent customer service in the automotive industry while gaining the skills needed to progress into a full-Service Advisor role.
Responsibilities: Greet customers in a friendly and professional manner, both face-to-face and over the phone Assist customers with booking service and repair appointments Support the preparation and explanation of job cards, estimates, and invoices Communicate with workshop staff to ensure accurate information is relayed to customers Keep customers updated on the progress of their vehicles Promote additional services, maintenance plans, and seasonal offers Handle customer queries and resolve minor issues under guidance from senior staff Maintain accurate customer records and data entry using dealership systems Requirements: A strong interest in the motor industry Excellent communication and interpersonal skills Confident and professional telephone manner Eagerness to learn and develop within a customer-focused environment Good organisational skills and attention to detail Basic IT skills (Microsoft Office, etc.)
A positive, proactive attitude and team-player mindset Training & Development: Full on-the-job training provided Opportunity to attend manufacturer-led training courses Clear career progression path to become a qualified Service Advisor Simply click to apply!
CONSULTANT: JULIETTE O DONOGHUE Skills: Strong interpersonal skills good communication skills strong administrative organisational and planning abilities