As a Groomer at Maxi Zoo, you will be responsible for providing exceptional customer service and ensuring the highest standards of animal care and hygiene.
About the Role
* Consult with pet owners to understand their preferences and concerns, and provide advice on dog grooming and product recommendations.
* Engage with customers to build trust and rapport, remembering their preferences and specific needs.
* Follow up with customers after appointments to ensure satisfaction and address any feedback or concerns.
* Maintain a clean and organized grooming area, including disinfecting equipment and ensuring a safe environment.
* Maximize revenue through grooming services promotion and provide expert advice to support the sale of own-brand products.
Your Skills and Experience
* Fully flexible across 5 days, with a full-time schedule including weekends.
* Previous hands-on experience in a grooming salon or QQI Level 6 Dog Grooming/City & Guilds certification.
* Proficient in all aspects of grooming and clipping all dog breeds to a high standard.
* Professional attitude and effective communication skills to build trust with customers and colleagues.
* Time management and prioritization skills to accomplish multiple tasks within established timeframes.
* A passion for animals and comfort working with all breeds and sizes.
Why Join Us?
* Competitive pay rates with higher rate after 12 months of service.
* Employee discounts up to 40% in stores and 20% in our Salon.
* Paid leave, sick leave, annual leave, bank holidays, maternity/paternity leave, and refer-a-friend scheme.
* State-of-the-art grooming salon and advancement opportunities within the company.
* Community-driven work environment with shared passion for animals.
* Continuous learning opportunities through induction plans, e-learning academy, classroom training, and development plans.
About Us
Maxi Zoo is part of the Fressnapf Group, Europe's leading pet retailer with over 1,700 shops. We are Ireland's largest pet retailer with 30 shops and driven by a desire to make life simpler, better, and happier for pets and their owners.