IT Systems Administrator & Desktop Support
Reporting to: IT Manager
Location: Blakes Cross, Lusk, Co. Dublin
Summary
In Ace Express Freight at present, we have a requirement for a motivated individual to join our IT Department to ensure that a high level of IT Support is provided in all business areas within the company. This is a “hands-on” role and the successful experienced candidate should be flexible and able to work in a fast-paced and dynamic environment.
As the Windows, Server, Office 365, Azure, Active Directory Systems Administrator / Infrastructure Engineer, you will be responsible for providing systems support. You will deliver, support, and manage network operating systems, physical and virtual server infrastructure, network and backup facilities for the business, as well as monitoring system performance and ensuring that systems are operating within required parameters. You will be responsible for setting up workstations/laptops and providing on-site and remote support for end users of the business.
This role is an opportunity for a proactive individual who is dedicated to supporting the IT Team to continue to achieve and deliver a high standard of professional service plus constant improvement throughout the departments.
Key Responsibilities & Accountabilities
* Troubleshooting and preventative maintenance of IT Systems.
* Undertake IT related projects across the whole company.
* Ability to adapt to change and learn new skills quickly.
* Provide effective on-site support for the company network, email, internet, and MS applications.
* Ensure knowledge of the latest emerging technologies is accurate at all times.
* Ability to manage projects from start-up to completion.
* Manage Helpdesk in a busy environment.
* Admin and other ad hoc duties.
* General day-to-day administrative duties plus additional duties as the role evolves.
Person Specification
* Knowledge of Windows 7 + Windows 10, Server 2012/2019, Office 365, Azure Cloud, Active Directory & Networking (LAN/WLAN).
* Accredited with a Diploma/Degree in an IT-related discipline (Computers / Electronics).
* A minimum of 3 years of IT experience is required working with Active Directory and previous experience of support on a helpdesk.
* Microsoft certifications: MCITP or MCSE on Active Directory or associated Azure Active Directory authentication technologies are highly desirable but relevant experience may suffice.
* Support of on-premises servers, Azure cloud virtual servers and desktops, Microsoft Office 365 and related solutions, including Azure AD, Exchange Online, SharePoint, Teams, Planner, and OneDrive.
* Proactive and self-motivated, who learns quickly and can work under minimum supervision.
* Excellent team player with essential communication skills and enjoys colleague interaction.
* “Hands-on” role and must be able to prioritise tasks and be flexible.
This job description is intended as a summary of the primary responsibilities and qualifications for this position. It is not intended to be inclusive of all duties an individual in this position might be asked to perform or that may be required to do either now or in the future.
To apply, please send a cover letter and CV to skeating@ace-express.com. Please insert the job title in the subject line.
Ace Express Freight is an Equal Opportunities Employer.
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