Job Title:
Contracts Support Executive
Duties and Responsibilities:
* Procurement of public transport service contracts, including preparation of tender documents, responding to bidder enquiries and evaluation of tender submissions;
* Leading or assisting in contract implementation prior to commencement of services;
* Managing external consultants in supporting the Public Transport Contracts Team's work;
* Administration and management of public transport contracts, including reviewing and analysing operator reports;
* Verifying and auditing operational data and liaison with Operators, including identification of initiatives to improve operator performance;
* Reviewing operator proposals for variations to contracts and initiating or negotiating Authority-led contract variations with operators as required;
* Analysis of rail and bus operator data for larger contracts, including passenger loading data, operator performance data, etc.
* Preparation of summary reports, including on contract performance trends, for management review and for circulation to Operators;
* Overseeing NTA surveys and audits of operator performance, including mystery passenger surveys, fare evasion surveys, and passenger loading surveys and other performance surveys/audits that may be required from time to time;
* Preparation of material for annual statistical bulletins for public transport services;
* Collation of cost, performance, or other contract-related data for internal and external audit purposes and meeting with auditors as required;
* Liaison with other departments within the National Transport Authority in relation to proposed service amendments or new contracted services, and equipment, infrastructure, or travel information required to support the delivery of contracted public transport services;
Essential Criteria:
* A minimum of a NFQ level 7 qualification in a relevant discipline, being engineering, mathematics, statistics, science, economics, or equivalent;
* At least 5 years satisfactory work experience, with at least 2 of these years in an analytical or contract management environment;
* Strong report writing skills with the ability to review, analyse, and summarise information in a clear and concise manner;
* Good communication and interpersonal skills, demonstrating the ability to build and maintain relationships with different stakeholders, both internal and external.
Desirable Criteria:
* Excellent analytical skills, with the ability to review and evaluate situations, defining plans and setting targets in order to achieve goals;
* A high standard of technical training and experience preferably in a transport or related environment;
* The ability to work within, and contribute positively to, multi-disciplinary teams;
* The ability to work on multiple tasks/projects concurrently;
* Knowledge of public service policies, services, and activities, specifically in the transport area;
* A creative and collaborative approach to problem solving;
* Proficiency in MS Office applications, particularly Microsoft Excel or similar.