DBA - SQL DBA
Deloitte is seeking a skilled Database Administrator (DBA) to join our Cloud Engineering team.
About this Role:
* Troubleshoot and resolve customer incidents remotely via chat, email or phone.
* Monitor and address events raised by our next-generation monitoring system.
* Perform daily checks on client infrastructure.
* Work on service requests and small projects.
Requirements:
* Bachelor's degree in Computer Science or related field, or equivalent work experience.
* At least 3 years of Microsoft SQL Server experience with a focus on Database Administration.
* Exceptional communication skills, both oral and written.
Desired Skills:
* Strong customer focus and ability to work with various teams, technologies, and system models.
* Familiarity with IT first-level support, particularly Database Services, cloud solutions, and related technologies.
* Problem-solving skills and ability to troubleshoot in complex environments.
* Ability to prioritize tasks, maintain organization, and manage time effectively.
* Flexibility in working with multiple environments and clients.
* Experience with Performance Tuning and system Optimization.
* Understanding of SSRS, SSIS, and SSAS.
* Experience with Legacy SQL Servers and recent releases.
* Unix, Linux, or Windows support experience (optional).
* Network support experience (TCP/IP, DNS) (optional).
* Experience in ITIL-based environments or knowledge of ITIL/ISO 20000.
* Collaboration with delivery teams, including project managers, business analysts, architects, developers, and change management professionals.
* Capture and communicate technical information clearly and concisely.
* Experience with Relational Database Management System support, troubleshooting, and handling service requests.
* Understanding of High Availability (HA) and Disaster Recovery (DR) in SQL Server.
* Knowledge of security principles, risk assessment, and mitigation.