GET TO KNOW US
At Brown Thomas Arnotts, we are Reinventing Retail. Our purpose is to enrich our customer’s lives, which we achieve by living our values – Going Above and Beyond, Driving Creativity and Innovation, and Doing the Right Thing. We are one business with two iconic brands, bringing exciting experiences to life through our digital and physical destinations. Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time.
KNOW THE ROLE
This role will have a key focus on ensuring consistent delivery of all facilities related functions including facilities maintenance. You will work cross-functionally with a balance of internal and external stakeholders in the delivery of site services, consistently seeking to drive change and improve facilities performance. This role is suited to someone looking to develop their career in facilities management.
Key responsibilities include:
* Assist in management of the company facilities operations and processes, escalations, training, and environmental compliance.
* Ensure a consistent approach to the overall facilities direction and standards for the wider company.
* Support leadership in ensuring the overall availability and reliability of facilities services to meet or exceed defined service levels.
* Implement operational standards, manage escalations, and compliance across the business.
* Assist in the management, development & implementation of facilities procedures and operating policies.
* Support in budget management, service level agreements, and contractual agreements relating to Facilities services.
* Schedule and track effective maintenance resources to perform maintenance tasks including preventative tasks.
* Work closely with Business Operations, Planning, Health & Safety, Finance, and Project teams to support operational needs.
* Contribute to and maintain a culture of continuous improvement working alongside the Stores Director and Health & Safety Manager.
* Manage and liaise with sub-contractors to ensure tasks are performed and Service Level Agreements are successfully met and closed out, in line with procedures.
* Partner with and build on the already established relations with both external and internal stakeholders.
* Assist and participate in both internal and external audits and ensure the upkeep, validity, and conduction of Risk Assessments.
* Help maintain and update the Maintenance Management System (Work Order, Asset Register).
* Provide regular reporting updates on facilities performance.
* Be the main point of contact during significant events or escalations.
* Assist in approving and authorising Purchase Orders for works requests.
* Ensure business policies and processes are effectively communicated, implemented, and always adhered to while delivering on key Facilities requirements.
* Support cost-effective facilities management.
Line Management Responsibilities:
* Contribute to the development of the Facilities team through knowledge sharing and maintaining best practices.
* Assist in reviewing and supporting with training requirements for staff and subcontractors.
* Work collaboratively with employees and external contractors/vendors.
* Support in the coordination of training plans, performance reviews, and career progression initiatives for the team where required.
KNOW WHAT WE’RE LOOKING FOR
* Third level degree or equivalent in a sustainability-related area: Environmental Science, Sustainable Development or similar (desirable).
* Experience in a comparable role with a proven track record in sustainability in a business environment (desirable).
* A clear communicator, assertive, and comfortable liaising with internal and external stakeholders.
* Strong attention to detail with an ability to manage a number of projects simultaneously.
* Strong analytical skills.
* Proficiency in Microsoft Excel & PowerPoint.
* Ability to deliver on time to a consistently high standard.
* A passion for people and planet.
* The written communication skills to produce succinct correspondence and reports.
* Ambitious, motivated, and results-driven.
KNOW WHAT'S IN IT FOR YOU
We believe that every team member should have the opportunity to curate a meaningful career that enhances professional and personal development. That is why we foster a culture of belonging and inclusiveness where your voice is valuable. A great customer experience starts with a great people experience, and we’re proud to have been recognised by multiple industry bodies for our progressive workplace culture.
As a Brown Thomas Arnotts team member, you will benefit from:
* Competitive Salary.
* Contributory Pension Scheme.
* Competitive annual leave entitlement.
* Team Member discount across the world’s most iconic brands.
* Recognition Days for Volunteering & Wellbeing.
* Wellbeing Initiatives.
* Extensive Learning & Development Offerings.
* Leading Talent Programmes.
* Flexible Working Model.
* Additional Benefits.
KNOW HOW WE WORK
Experience is our business: Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time.
We Are More Than Shops: We create enjoyable places, to excite, where people socialise, discover, learn and are inspired, and where local communities are enriched.
We are Curators: Our unique range of product and services are key to the sense of excitement that Brown Thomas Arnotts is renowned for, whether for a special day or every day, things that make our customer’s lives better.
We Care for Our People: We believe a great customer experience starts with a great people experience. That is why we promote a culture where talent is nurtured and where creativity and learning are valued.
We Succeed by Working Sustainably: We are community-focused and our aim is to cultivate retail environments that are conscious, considerate, and commercial.
Brown Thomas Arnotts is an equal opportunity employer committed to fostering a diverse and inclusive workplace where culture and creativity come together. Our future success depends on the perspectives and contributions of all team members – their diverse backgrounds, abilities, and experiences make our business stronger. We don’t discriminate on the basis of gender, marital status, family status, age, disability, sexual orientation, race, religion, and/or membership of the Travelling community.
We aim to ensure the candidate experience is accessible to all and every new team member who joins Brown Thomas Arnotts can expect to become part of a progressive community where different backgrounds, views & personalities aren’t just welcomed – they’re positively nurtured. After all, we want you to bring your whole self to work. Please contact us at careers@brownthomas.ie to request accommodation.
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