We are seeking a highly motivated and customer-focused Service Advisor to join our team at {company}. This role requires a minimum of 2 years' experience in the motor industry, preferably in a service advisor or customer-facing automotive position.
The ideal candidate will possess excellent verbal and written communication skills, with the ability to explain technical information in a clear and concise manner. A strong focus on delivering exceptional customer service is essential, ensuring customer needs are met and expectations exceeded.
This role involves handling multiple tasks efficiently, prioritizing workload, and managing time effectively in a fast-paced environment. The successful candidate will work closely with workshop technicians and other team members to ensure smooth and efficient service operations.
Key Requirements:
* A minimum of 2 years' experience in the motor industry
* Excellent verbal and written communication skills
* Strong focus on delivering exceptional customer service
* Ability to handle multiple tasks efficiently
* Proficient with Microsoft Office
Benefits:
* Competitive salary and bonus scheme
* Opportunities for career progression within the company
* Manufacturer and in-house training programs provided
* 22 days of annual leave, plus bank holidays
* Employee discount schemes on services and vehicles
* Company pension plan
About the Role:
As a Service Advisor, you will be the key liaison between our customers and the workshop, ensuring a smooth and efficient service experience. Your primary responsibilities will include:
* Managing customer relationships and expectations
* Coordinating service operations with workshop technicians
* Providing exceptional customer service and support
If you are a motivated and customer-focused individual with a passion for the automotive industry, we encourage you to apply for this exciting opportunity.