Osprey Hotel is looking for a Wedding & Events Executive to become part of our wonderful team.
Our Hotel
The Osprey Hotel, located in Naas, Co. Kildare, is just 35 minutes from Dublin City and close to all major routes. The Hotel comprises of the four-star contemporary styled 108 bedroom Osprey Hotel, Spa, Conference Centre, Business Campus, Osprey Leisure, and the Herald & Devoy Restaurant.
Your New Role
As a Wedding & Events Executive, you will be responsible for coordinating and managing weddings and events in the hotel, as well as working to achieve further business in conjunction with the hotel sales team. The role will be a combination of both administration and operations. The ideal candidate will be customer-focused and standards-driven. They will be reliable, organized, a good team player, and have a natural flair and enthusiasm for dealing with and communicating with people. Exceptional attention to detail is essential as well as the ability to work on your own initiative.
Duties include:
1. To enthusiastically sell our wedding & events service as well as all products and services provided by the hotel.
2. To be the first point of contact for all Wedding & Events inquiries via telephone and e-mail, responding to all inquiries in a timely manner.
3. To manage and coordinate all Weddings & Events in the hotel, from inquiry stage through to the day of the wedding or event.
4. To attend Wedding Fairs, showcases, and bridal events at the hotel.
5. Assist and manage the availability and coordination of the hotel function diary within the strategy of the hotel.
6. To reach agreed targets, as set out by the Meeting & Events Manager.
7. To play a vital role in maintaining and improving the Hotel standards by communicating client and guest feedback to relevant Managers.
8. To be knowledgeable of all company products, cross-selling when possible.
9. To be proactive and use your initiative in generating sales.
10. Arrange and conduct show-arounds.
11. Deliver a high level of service in all weddings, meetings, and events.
12. Monitor all details on function sheets ensuring accuracy for proper execution of all events.
13. Prepare and update menus, floor plans, and table plans for all functions.
14. Follow up on any provisional bookings that have been made.
15. Liaise with reservations regarding accommodation bookings for Conferences.
The nature of this role will involve some evening and weekend work.
Ideally you will have:
* Previous experience of 1 to 2 years in a similar role would be desirable.
* Customer communication skills of a very high standard as well as strong administration skills.
* Excellent attention to detail with the ability to creatively present cases to customers.
* Ability to manage time effectively.
* Ability to work within a team while driving the sales agenda in a busy environment.
* Knowledge of Hotsoft and Moposa would be desirable but not essential.
* Fluent level of spoken & written English.
Why Work With Us?
We are a team of talented professionals who work well together. We want you to be happy and enjoy coming to work with us by providing every individual with the support and training required.
Just some of the benefits of working with us:
* Excellent working environment
* Discounted gym membership
* Spa offers for employees, friends, and family
* Friends and family stayover specials
* Staff canteen where food is provided daily
* Employee of the month
* Social staff outings
* Excellent Hotel staff rates across Ireland, UK & Continental Europe
* Employee Assistance Programme
* Free Car Parking
* We promote from within
* Career progression opportunities
This is an exciting opportunity to join a hotel that is owned and managed by PREM Group, one of Europe’s leading hotel management companies. PREM Group provides all of its employees with opportunities to expand and develop their careers. We give employees the initiative to contribute their ideas in building a better environment for everyone.
What you will need
Required criteria:
* Fluent level of spoken & written English.
Desired criteria:
* Previous experience of 1 to 2 years in a similar role.
* Knowledge of Hotsoft and Moposa.
Apply now.
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