About U.S. Bank
We're on a journey to do our best, helping customers and businesses make better financial decisions, enabling communities to grow and succeed more confidently.
As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building platforms and ecosystems that help over 1.5 million customers worldwide achieve their financial goals.
Job Description
We're seeking a Quality Analyst to monitor and evaluate work quality against timeliness, accuracy, and productivity standards.
* Document quality issues, performance measures, and improvements for management review.
* Provide information for employee feedback and training.
* Evaluate compliance with internal and regulatory standards, guidelines, and procedures.
Requirements
To be successful in this role, you'll need:
* A high school diploma or equivalent.
* Typically three or more years of experience in quality analysis and measurement activities.
Preferred Skills/Experience
Our ideal candidate will have:
* Thorough knowledge of products and services applicable to the assigned area.
* Strong knowledge of computer systems used in the assigned area.
* Effective verbal and written communications skills.
* Proficient computer navigation skills using Microsoft Office applications.
Benefits
We offer a fast-paced and diverse working environment, benefits to protect your health and financial security, and opportunities for career growth and development.