Responsible to:
General Manager
Main Purpose of Job:
We are currently recruiting for a Receptionist within Connolly Motor Group, Volkswagen Sligo on a full-time capacity. The successful candidate will be required to work Monday to Friday and the occasional Saturday cover.
The role:
In this role you will be required to work as part of the team, to continuously deliver the highest level of satisfaction to internal and external customers. This will require you to be the face of the Group, welcoming customers, suppliers and visitors to our showroom. The role involves working closely with the Sales, Services and Parts teams.
Role Responsibilities:
1. Focus on delivering a premium customer service
2. Answer any incoming calls
3. Meet and greet customers and visitors
4. Make tea/coffee and maintain the general upkeep of the reception area
5. Direct customers to the relevant department
6. Liaise closely with Sales, Service, and Parts departments to ensure customer service standards are upheld
7. Perform administration and filing duties
The person:
Skills and Competencies:
1. Minimum of 1 year experience in a customer-facing environment
2. Excellent communication skills
3. Well presented
4. Ability to work in a team and on own initiative
5. Time management skills required
6. Ability to multitask
7. Proficient in Microsoft Office Package (Word, Excel, Email)
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