Join our fabulous team at Dunboyne Castle Hotel & Spa as a Night Manager.
The Night Manager is an exciting role that involves providing comprehensive support across all departments to ensure our operation runs smoothy and our guests experience a high quality stay.
About Us
Dunboyne Castle Hotel & Spa is a luxury estate, nestled in 21 acres of lush green Meath countryside. The Georgian mansion which welcomes visitors today was originally built in 1764, on the same site as the original castle. Dunboyne Castle was acquired by Mr. Thomas Roggla in December 2022. The hotel joined his collection of luxury Irish hotels forming the TMR Hotel Collection, including Farnham Estate Spa & Golf Resort, Harvey's Point, Mount Wolseley & Aghadoe Heights.
As part of the TMR Collection & under the guidance of Windward Management, Dunboyne Castle offers great opportunities for growth & progression in your hospitality career.
Role & Responsibilities
All our team pride themselves in offering exceptional guest service to ensure we always go above our service standards. Your role with us will include:
* To carry out all tasks in accordance with procedures as outlined in the Front Office Standards Manual.
* To ensure that all aspects of invoicing, security and cash handling are followed at all times in accordance with the Hotel Policy.
* To ensure the highest standards of presentation and cleanliness of the Hotel are maintained at night.
* To carry out all necessary tasks pertaining to Night Audits, including relevant reports and cash procedures.
* Supervise the night porters, ensuring that they carry out all duties assigned to them.
* To roster the Nights team in accordance to levels of business and budget requirements
* Deal with all customer queries at the Front Desk, including wake-up calls, taxis & newspapers.
* To ensure that the Hotel is secure at all times, and safe for guests e.g. that no emergency exits are blocked
* To ensure the successful training and development of all within the department and maintain records of same.
* To ensure department members are conversant with and aware of Quality Standards in department and that those standards are fully implemented.
* Conduct performance appraisals for all Night Staff.
Requirements
* Excellent leadership capabilities to effectively manage a large team.
* Previous experience in a Night Auditor or Assistant Night Manager.
* The ability to work towards achieving financial goals and targets.
* Proven ability to supervise and direct team members with a track record of delivering guest satisfaction, employee retention and engagement.
* Strong ability to work efficiently and deal with busy periods competently.
* Strong communication skills, both verbal and written.
* Self-Motivated and Enthusiastic.
* Excellent Interpersonal Skills.
Perks & Benefits of working at Dunboyne Castle Hotel & Spa
We offer the below to all our team members:
* A welcoming & supportive team environment
* Opportunities for development within the Hotel & wider Windward Group
* Meal on duty
* Refer a friend scheme
* Staff discounts throughout the Hotel & its sister properties
* Complimentary car-parking
* Employee Assistance Programme
* Digital Wellness Programme
* Competitive Salary & hourly rates
* Team awards & team recognition scheme including employee of the month, long service awards, team recognition days & random treat days
About Windward Management
Dunboyne Castle Hotel & Spa is managed by Windward Management.
Windward Management is a team of highly experienced hotel operators and investors with a hotel portfolio of approx. 2,000 keys* in Ireland and Continental Europe. Founded in 2007, Windward is a leading hospitality management company, managing and operating hotels on behalf of their owners.
Join us today as a Night Manager!