Job Title: Part-time Counsellor
We are seeking a qualified counsellor to join our client's team as an EAP Helpline Counsellor.
Company Overview
Our client is a leading health and wellbeing network that has been making a positive difference in over 15 million lives. They offer a comprehensive employee assistance programme, providing 24/7 caring and compassionate support services to employers from various sectors.
About the Role
This part-time position involves providing immediate emotional support and guidance to callers on the 24/7 helpline, completing clinical assessments, and signposting appropriately. The role also includes structured telephone/video counselling sessions, which can be counted towards BACP accreditation.
Day-to-Day Responsibilities
The successful candidate will be responsible for:
1. Providing an efficient and effective telephone counselling service to all callers
2. Demonstrating an ability to work with a variety of individuals and presenting issues, including those who are distressed and/or at risk
3. Providing