Job Title:
Housekeeping/Accommodation Assistant
Reporting to: Housekeeping Supervisor
About the Role:
We are seeking a detail-oriented and customer-focused individual to join our housekeeping team at Kilkea Castle Hotel. As a Housekeeping/Accommodation Assistant, you will be responsible for maintaining the highest standards of cleanliness and comfort in our rooms and public areas.
Main Responsibilities:
* Cleaning and sanitizing guest rooms, including making beds, dusting, vacuuming, and wiping down surfaces.
* Changing bed linens, replacing towels, and ensuring rooms are stocked with necessary amenities.
* Cleaning all areas required by the housekeeping supervision team.
* Being pleasant and courteous to guests and colleagues at all times.
* Reporting any unoccupied rooms and any maintenance issues or damages in guest rooms.
* Adhering to strict health and safety regulations at all times.
* Following a designated cleaning schedule and working efficiently to meet expected cleanliness standards and guest check-in times.
* Working with other housekeeping team members to complete daily tasks and ensure rooms and areas are cleaned to the highest standard and in a timely manner.
* Reporting any guest complaints or comments.
* Carrying out any other duties as required.
Requirements:
* Attention to detail and good time management skills.
* Ability to work well as part of a team.
* Flexibility in regard to working various shifts.
* Familiarity with health, safety, and hygiene standards.
* Previous experience in a similar role preferred but not essential.
What We Offer:
* Competitive hourly rate.
* Meals while on duty.
* Employee recognition.
* Bike to Work scheme.
* Employee Assistance Programme.
* Continuous training and development.
* Uniform provided.*
* Gratuities.*
*To relevant positions
Kilkea Castle is an equal opportunities employer.