My Client is looking to recruit a Junior Service Advisor for their office in South Dublin.
This is a brilliant opportunity for the successful candidate to kickstart their career.
Please apply directly or send your CV to ****** for immediate consideration.
About the role: You will be scheduling customer vehicle service bookings by phone, email, and walk-in.Determining workshop availability for service, maintenance, and repair work.Meeting and greeting all service customers promptly and professionally.Checking customers and their vehicles for work, confirming customer details, service needs, and accurately recording this in systems, communicating with the workshop.Maintaining up-to-date progress of your customer vehicles undergoing service and/or repair.Ensuring customer vehicles are ready at the agreed day/time and explaining to the customer all the maintenance and report work completed.Liaising with other teams in the business, management, reception, sales, warranty, and parts.Assisting with gathering customer service feedback.As a front-line member of staff, you will always be a brand ambassador for the Spirit Motor Group, ensuring our customer service is maintained to the highest standards, utilizing manufacturer, company standards, and best practices.Skills and experience: Excellent front-line customer service skills and experience.Good communication, interpersonal, and presentation skills.Good attention to detail for recording all relevant details in documentation and systems.Ability to prioritize, multi-task, and manage time effectively, particularly at peak times.Ability to work on your own initiative when required or as part of a small team.Flexibility in your approach to work.Full, valid, current driving license for driving in Ireland.If you are from outside the EEA, you will need to hold a current work permit for Ireland.Reward package: Full-time permanent contract with a leading motor group in Ireland.Competitive Salary.22 days paid annual leave.Manufacturer Training.Contributory Pension Plan.Team and individual bonus plans.Access to Benefit, our discounts, learning, and wellness app.Employee Assistance Programme and access to a wellbeing app.
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