Job Title:
Operations Manager
Location:
Dromore Site with travel to other sites as necessary.
Hours:
8am to 17.30pm Monday to Friday
Responsibilities:
* Hold overall responsibility for all transport planning functions.
* Lead and develop planning teams across four traffic areas and two locations.
* Conduct regular performance evaluations and provide coaching and training to enhance team capabilities.
* Collaborate with HR to recruit, retain, and develop talent within the transport team.
* Assist HR with investigatory and disciplinary matters within the organisation.
* Drive change initiatives throughout the logistics organisation and engage with relevant stakeholders to ensure successful project delivery.
* Maintain, develop, and implement transport strategies and policies to optimise vehicle utilisation and reduce costs.
* Support the Commercial team and Fleet Resource Manager with capacity planning based on forecasting data and operational schedules.
* Aid the Customer Services team in managing customer inquiries and keeping them informed of all changes.
* Establish and nurture strong relationships with customers.
* Build and sustain robust relationships with service providers while conducting regular reviews.
* Collaborate with the warehousing department to coordinate transportation needs and ensure timely delivery of goods.
* Ensure the planning team maintains an up-to-date Traffic Management System.
* Guarantee all job information on TMS is accurately completed for KPI report generation.
* Ensure daily driver briefings and debriefings are conducted with POD status completed.
* Plan shipping routes efficiently.
* Monitor vehicle movements to mitigate delays and inefficiencies.
* Monitor, report, and review vehicle revenue.
* Ensure the Fleet Manager is informed of any RTAs or vehicle maintenance issues that arise.
* Work with the Quality Assurance and Compliance Manager to ensure all health and safety, legal, environmental, and quality control measures are adhered to within the transport team.
Requirements:
* Proven experience in a senior logistics, transport, or operations management role.
* Expertise in transport planning, logistics optimisation, and depot management.
* Self-motivated team player with a hands-on approach and excellent communication skills.
* Commercially astute with a positive, customer-focused attitude.
* Strong organisational skills with the ability to manage multiple tasks concurrently.
* Strong problem-solving skills with the capability to perform in a dynamic and high-pressure environment.
* Excellent geographic knowledge of the UK and Ireland.
* Ability to analyse data and make informed decisions.
* Proficiency in Microsoft Excel with knowledge of TMS.
* Full UK Driving Licence.