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Customer Assistant (Permanent 25 - 30 Hours) - Ballincollig
Job Reference: tesco/TP/2013302/931237/0
Number of Positions: 1
Contract Type: Permanent
Working Hours: 25 - 30 hrs
Location: Cork
Closing Date: 08/04/2025
What’s in it for you
We offer excellent benefits that help make Tesco a great place to work. These include but aren’t limited to:
* Bonus Scheme*
* Our Virtual GP service provides free and confidential access to an online GP through video consultations, and online prescription service for colleagues. The service is also available to families of colleagues who live at the same address for a reduced cost.
* 24/7 access to our Employee Assistance Programme (EAP) for you and family members for emotional support along with free access to a range of wellbeing services.
* Colleague Clubcard offering 10% discount across stores and online, with 15% discount weekends once a month, and 20% off twice a year. Discounts can be extended to a family member with a 2nd Clubcard available.*
* Life Assurance
* Pension Scheme*
* Save As You Earn Scheme*
* Paid Family Leave
* Bike to Work
* Long Service Awards
* Commuter Scheme
*Entry requirements and rules of the scheme apply
About the role
Availability Window
Days: Sun to Sat
From: 08:00
To: 23:00
We pride ourselves on offering customers the biggest range of products around, from food to clothes and financial services. We are always looking for people who are passionate about helping customers.
Our Every Little Helps approach applies to our customers and is at the heart of everything we do at work. We believe in treating each other with respect and providing opportunities for all.
Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details before your agreed start date.
You will be responsible for
* Always putting the customer first.
* Getting to know your customers and serving them with pride.
* Ensuring products and services are available for customers at all times.
* Handling all products with care to maintain quality.
* Keeping the shop floor and back areas clean and tidy.
* Following department routines and processes.
* Adhering to company policies and Health and Safety routines.
* Supporting colleagues by helping in other departments when needed.
You will need
* Able to provide great customer service by proactively engaging with customers.
* Works hard for customers, the team, and the department.
* Ability to prioritise tasks to ensure customer satisfaction.
* Adaptable and resilient to meet changing business demands.
* Ability to follow verbal or written instructions.
* Reliable and a good timekeeper.
* Smart and tidy appearance at all times.
About us
Our vision at Tesco is to become every customer’s favourite way to shop. We are committed to serving our customers, communities, and the planet responsibly. Through various initiatives, we support community groups and provide meals to those in need.
With 170 stores in Ireland, we employ over 13,000 people and support many local suppliers and farming families.
We celebrate diversity and strive for an inclusive workplace where everyone can be themselves. We are committed to providing an inclusive recruitment process and supporting candidates who may require additional assistance.
How can I let Tesco know I need additional support?
Please let us know you need additional support by emailing tescoireland.recruitment@tesco.ie.
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