Job Title: Cloud Operations Engineer (Contractor)
The Cloud Operations Engineer (Contractor) is responsible for the support of complex Cloud solutions across Azure/AWS/GCP. Typical day-to-day workload would focus on the support and creation of Cloud resources, capacity management, service right sizing, financial governance such as reservations, monitoring, and request fulfillment.
Key Responsibilities:
1. Finding and improving operational efficiencies to best suit Cloud resource delivery access management and security implementations
2. Support of production workloads within a multiCloud environment including but not limited to monitoring patching backup and restoration of Cloud resources
3. Delivery of Cloud infrastructure for partner solutions
4. Creation and support of automation and infrastructure as code solutions for resource creation and policy leveraging PowerShellAzure DevOps Ansible and other approved corporate automation and orchestration platforms
5. Sound familiarity and experience in debugging of databricks notebooks general compute sql warehouses and troubleshooting datafactory pipeline workflow
6. Prior experience working with version control tools such as Github Azure DevOps including repository management pipeline as code and sdlc workflows
7. BASIC UNDERSTANDINGDEBUGGING EXPERIENCE WHEN IT COMES TO APPLICATION INFRASTRUCTURE DATABASES NETWORKING AND DNS
8. Familiarity with data analytics tools such as databricks and datafactory
9. Experience with deployment data analytics infrastructure to basic onboarding debugging pipelines and core features such unity catolog linked services notebook management
10. Work with internal teams and vendors on the integration of a diverse set of systems into the central ITSMITOM platform ServiceNow
11. Assist with migrations to cloud ensuring best practices are followed and architecture is compliant with company standards
12. Participate in the implementation of monitoring systems for event monitoring alerting and metrics
13. Discover opportunities and help facilitate a mechanism to change evolve improve and simplify the infrastructure and supporting processesprocedures
14. Directly interface with support teams across all disciplines to facilitate a closer relationship for collaborative implementations and knowledge sharing
15. Ensure handover of newupdated systemsdocumentation to team providing 24x7x365 support
Requirements:
* Proficiency in Cloud services related to one or more Cloud providers including IaaS PaaS and SaaS.
• Experience with infrastructure as code development and iteration in either Terraform/ARM/Bicep/CloudFormation.
• Hands on operational experience and knowledge with Azure or AWS.
• Experience with monitoring and log aggregation tools such as Azure Monitor Log Analytics CloudWatch CloudTrail Splunk ELK etc.
• Fundamental understanding of public vs private networking in the Cloud.
• Sound knowledge on Git merging and branching strategies.
• Ability to execute proof of concepts and deploy complex solutions.
• Understanding of typical SDLC processes workflow as pertaining to infrastructure.
• Basic understanding of Atlassian Suite JiraConfluence is a plus.
• Strong PowerShell or other scripting experience especially with the goal of automation.
• Prior experience working with configuration management tools Ansible preferred and infrastructureascode tools HashiCorp Terraform.
• Excellent verbal and written communication skills and ability to articulate requirements concepts and ideas to business and technology partners.
• Strong technical ability for diagnosis triage troubleshooting and problem analysis with the ability to communicate results to business stakeholders IT support teams to resolve issues both quickly and effectively.
• Ability to influence people outside the immediate span of control negotiate and resolve conflicts and work with business users IT partners and vendors.
• HighLevel customer service mindset and commitment to deliver quality results to internal stakeholders in a demanding environment.
• A strong sense of urgency and accountability with exceptional time management skills.
• Comfortable in effectively communicating with business end users technical IT Teams network partners and vendors.
• Comfortable in fastpaced environment with changing priorities and schedules.