You will be an ambassador for GANNI. You will work within our beautifully curated stores. The GANNI culture is based on a learning and results-driven mentality, where everyone is united by a common purpose.
At GANNI, we are passionate and optimistic people who live and breathe everything we stand for. You have a responsible, environmentally friendly approach to our business. You keep an open mind, and you are authentic in everything you do.
You will lead and support your team to always deliver service that is seamless, efficient, and dedicated to the client’s needs.
You will run a business that is based on an omnichannel/omnicommerce mentality where missing a sale is not an option. You have a result-oriented mindset and you will drive footfall through a digital client outreach program as an integral part of daily business. Through online booking services and in-store events, you and your team will build and foster the GANNI community.
You will be managing, motivating, and leading your store team to achieve KPI targets and you will create a culture within your team that is authentic, optimistic, and driven by results and the opportunity to learn.
KEY RESPONSIBILITIES
STORE
* Achieve budgets and KPI targets set by Area Manager.
* Analyze performance and take relevant actions on areas of improvement to develop business growth.
* Diligently follow up on action plans put in place.
* Align business priorities and action plans together with Area Manager.
* Set daily, weekly, and monthly expectations of store results and individual team performances and follow up persistently.
* Organize and provide effective training and workshops with the team using tools provided by Area Manager and Training team.
* Deliver Weekly and Monthly reporting to deadlines set by Area Manager.
* Plan store schedules productively, and follow up regularly on salary spending.
TEAM MANAGEMENT
* Lead by example the team in store by following the GANNI standards and selling procedure.
* Coach, motivate, inspire, and challenge the team to optimize performance.
* Ensure all team members are fully trained on collections, following the HUB academy guidelines and GANNI values.
* Organize monthly staff meetings.
* Recruit and onboard client advisors.
* Apply disciplinary procedures in a timely manner, where necessary.
* Ensure GANNI HR policies and procedures are met at all times.
* Ensure grooming and behavior of staff members is professional and inspirational at all times.
* Execute yearly PDP and appraisal discussions.
OPERATIONAL
* Ensure storefront and BOH are presentable, organized, and easy to navigate at all times.
* Responsibility for weekly stocktake and shrinkage results.
* Responsibility for all operational and commercial activities, including handling deliveries, RTW, sale implementation, till procedure, returns processing, claims processing, and omnichannel procedures (e.g., BOPIS, EA, BOSFS).
* Organize and implement in-store events together with the Marketing team and Area Manager.
* Ensure all VM guidelines are put in place and follow up regularly on standards with VM management.
PROFESSIONAL QUALIFICATIONS
* Solid and proven management background with at least 5 years of store management and team-leading experience.
* Strong customer relations and CRM experience.
* Experience working within a high-end retail brand.
* Sales-driven, results motivated, and goal-oriented.
* Experience with leading, motivating, and providing excellent sales training to staff members.
* Excellent understanding of performance analysis to help drive the business.
* Ability to work in a fast-paced environment.
PERSONAL QUALIFICATIONS
* Natural flair for interacting and communicating with people.
* Highly organized, structured, and service-minded.
* Team player yet able to work well independently.
* Loyal and engaged in your workplace.
* Passionate about the GANNI brand.
* A consistently positive and open-minded attitude towards life and the people in it.
THE GANNI WAY
We are looking for a true GANNI ambassador - someone who shares our values of Openness, Optimism, Authenticity, Accountability, and Responsibility.
The GANNI culture is based on a learning and results-driven mentality, where everyone is united by a common purpose.
GANNI is committed to creating a more diverse, equal, and inclusive workforce, building teams that represent a variety of backgrounds, perspectives, and experiences. It is a fundamental policy at GANNI not to discriminate on any basis or characteristics and celebrate diversity. Everyone is welcome and encouraged to apply.
At GANNI, we see behaving responsibly as our moral obligation. As a certified B Corp, GANNI focuses on making more responsible choices every day to do better for our planet and community. Responsibility is at the heart of everything we do.
OUR VISION & MISSION
Hack(ing) the fashion system.
Evolving from a distinctive Scandinavian fashion brand, we are more than a way of dressing - we are a creative collective and diverse community of first movers, committed to environmental responsibility and progressive social activism, setting the tone for the next generation to follow.
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