Role: Manufacturing and Service Technician
Location:
Dublin Tallaght
Overview
This is a permanent role based in Tallaght in Dublin. As Service and Manufacturing Technician, you will support customers and equipment while assembling custom liquid path solutions.
Responsibilities
* Represent the client while prioritizing the interests of the company, employees, customers, and suppliers.
* Provide service support for specific customers and equipment lines.
* Develop a comprehensive understanding of our product offerings and their applications.
* Collaborate with the Service Team in a planned and organized manner.
* Assemble custom liquid path assemblies, including mechanical components and wiring.
* Test and validate modules using Terminal Protocol Software.
* Update Bills of Materials and assembly drawings with PowerPoint or Visio.
* Manage stock control and maintain inventory datasheets.
* Assemble dissolution cannulas, calibration kits, gas flowmeter kits, and tubing bundles.
* Provide calibration and maintenance support for in-house equipment and returns.
* Assist the field team with joint site visits for larger projects.
* Ensure customer satisfaction and uphold high-quality standards.
* Promote quality improvements in service delivery.
* Maintain technical expertise and knowledge management.
* Meet performance targets as outlined by KPIs.
* Contribute to Service/Operations meetings and practice effective time management.
Requirements
* Degree in a relevant field
* 1-2 years' experience in a similar role