Job Title: Change Manager - PMO
Morgan McKinley is assisting our client, a leading public sector organization, in recruiting a skilled and pragmatic Change Manager to lead and deliver a high-profile change and transformation programme.
About the Role
The ideal candidate will have a proven track record of leading large-scale transformation initiatives with the ability to navigate complex stakeholder environments, create actionable plans, and deliver results.
Key Responsibilities:
* Change Strategy and Planning: Develop and implement a comprehensive change management strategy for the programme. Identify risks, barriers, and enablers for change adoption and devise mitigation strategies. Define and track measurable outcomes and benefits of the transformation programme.
* Stakeholder Management: Build strong relationships with internal teams, public agencies, and industry operators to drive collaboration and alignment. Ensure effective communication and engagement with all stakeholders, tailored to their specific needs and concerns. Act as a trusted advisor to senior leadership on the change programme's impact and progress.
* People and Culture: Manage the people side of technology delivery, ensuring that impacted individuals and groups are supported through the transition. Design and deliver training, support, and resources to enable successful adoption of new systems and processes. Foster a culture of openness, adaptability, and continuous improvement within the organization.
* Programme Execution: Oversee the implementation of the change programme, ensuring milestones are achieved on time. Monitor progress, identify issues, and take proactive corrective actions. Work closely with the PMO to ensure alignment with overall project goals and governance standards.
Qualifications and Experience:
* Essential: Demonstrable experience in leading large-scale change and transformation programmes, particularly in complex, multi-stakeholder environments. Strong background in change management methodologies and tools (e.g., PROSCI, ADKAR, or similar). Proven ability to manage the people aspects of technology delivery and foster stakeholder buy-in. Exceptional communication, negotiation, and interpersonal skills. Experience working within a PMO or equivalent structured project delivery environment.
* Desirable: Experience in the transport, public services, or infrastructure sectors. Certification in change management or project management (e.g., PROSCI, PMP, PRINCE2). Knowledge of public sector governance and regulatory requirements.
Personal Attributes:
* Pragmatic and solutions-focused, with the ability to deliver practical outcomes.
* Strong problem-solving and decision-making skills, even under pressure.
* Highly adaptable and capable of working in a fast-paced, evolving environment.
* Excellent leadership and team-building abilities.