We are recruiting for an Evening Turndown Attendant to deliver exceptional service to our guests, providing turndown service for guest bedrooms, replenishing amenities, and creating an inviting atmosphere for the perfect nights slumber for our guests. All tasks should adhere to the Forbes Five-Star standards and the standards of The Red Carnation Hotels. The hours for the role are 6pm to 10pm.Who are we?In choosing to join Ashford
Castle, you become part of a significant piece of history, both of Ireland and
the Red Carnation Hotel Collection. Through the grand stone gates, a royal
adventure begins. This remarkable 800-year-old castle, widely recognised as
Ireland’s top hotel destination and once home to the Guinness family, is
exceptional in every sense. Discover exquisite interiors, delicious cuisine, a
wealth of unique activities and a state-of-the-art spa. The extraordinary
characters of the castle passionately care about each and every guest
experience. Ashford Castle, voted No. 1 in Top 10 Resort Hotels in the UK and
Ireland in Travel + Leisure 'World's Best' Awards 2020 and awarded Five Stars
by Forbes Travel Guide 2021 and retained in 2024. What are we looking for in an Evening Turndown Attendant? Previous experience in a similar role in a 5 star property is desirableHave strong communication skillsBe organised and pay careful attention to detailHave a friendly & polite personalityBe an excellent team player and enthusiastic in delivering excellent customer serviceBe legally eligible to work in IrelandWhat's in it for you?
Professional, award winning training and
development opportunities
Discounted accommodation rates with Red
Carnation Hotel Collection
Annual Staff Appreciation Party and other
Employee Recognition Events
Discounted rates with many local
businesses and third party service providers (including Estate Activities)
Heavily subsidised accommodation (subject
to availability)
Free meals on duty
Complimentary dry cleaning of business
attire
Recommend friend and family bonus scheme
Two paid volunteering days each year
Holiday allowance increasing with length
of service up to 25 days
Hotel based recognition incentives
Free access to Employee Assistance
Programme
Join us in this
incredible new opportunity!
We are an equal
opportunities employer. The successful candidate must also be legally eligible
to work in Ireland