Job Title: Medical Administrator & Receptionist
Description:
We are seeking a highly motivated and organized individual to join our team as a Medical Administrator & Receptionist. As the first point of contact, you will play a key role in delivering excellent patient care while ensuring smooth daily operations.
About Us:
Centric Health is a dynamic and growing company that values its employees. We offer a range of benefits, including a pension scheme, employee assistance programme, sick leave, GP visits, and flexible working hours.
Responsibilities:
* Answering all incoming calls and re-directing as appropriate
* Managing patient appointments
* Meeting and greeting all patients to the Practice
* Cash handling and issuing of receipts
* Maintaining GMS records
* Preparing prescriptions
* Scanning and filing
* Any other duties assigned by the Practice Manager or GP
Requirements:
* 1-2 years administration/reception/customer service experience required
* Experience working in a fast-paced environment is essential
* Excellent interpersonal, communication and telephone skills
* Strong Multi-Tasking Skills
* Computer literate in Word/Excel/E-mail
* Willingness to be a team player and an ability to work on own initiative
* Excellent organisational skills
* Flexibility attitude to changing work practices
Key Skills:
* Patient Focus
* The ability to remain calm, professional, and polite in dealing with our patients and colleagues
* Personal Integrity
* Be professional in your approach to your work
* Be honest and reliable
* Be trustworthy and respectful
* Teamwork
* Build and maintain good relationships with all colleagues
* Be willing to take on jobs to balance the team workload
* Aim to communicate well with people at all levels
* Managing Change
* Welcome and embrace change, with a positive attitude
* Develop yourself and others
* Be motivated to learn and develop
* Support, encourage, and motivate others
* Coach, guide, and give constructive feedback to others
Key Experience:
Excellent written and spoken English is a requirement for this role