M3 Mulhuddart Services are currently seeking a manager for our Maxol Shop Department within M3 Service Station, Mulhuddart.
We are looking for a motivated and enthusiastic individual.
The main function of the role is to ensure that a high level customer service is delivered to our customers at all times.
Main Duties:
Manage day-to-day operations of the shop - ensure the shop operates efficiently and effectively at all times.
Drive sales in the department.
Engage positively with staff of all levels and ensure the store has good staff morale.
Ensure customer service levels are at a high standard at all times.
Ensure company policies and procedures are adhered to.
Communicate the required operating standards to all staff members and ensure they understand and implement such standards at all times.
Ensure merchandising and presentation of the store is of the highest standard at all times.
Ensure the highest standard of customer service is provided to all customers.
Ensure stock-taking procedures are adhered to and weekly targets are achieved.
Monitor department overheads so as to ensure budgets are adhered to.
Monitor staff rotas to ensure the necessary staff are in place to maintain operation standards but also ensure that the cost of labour is in line with requirements.
Monitor on an ongoing basis staff's attendance, timekeeping, productivity and presentation.
Conduct staff appraisals and be part of recruitment for the Maxol Shop Department. Ensure Health and Safety and all other compliance issues are up to date and recorded correctly.
Ideal Candidate The ability to work in a fast paced and rapidly changing retail environment.
Be a strong leader with an excellent sales and grocery management background.
Minimum 3 years' experience in a senior management capacity in a grocery retail environment.
A proven track record of managing, motivating and developing a large diverse team.
Can demonstrate the drive to achieve real results.
Can motivate self and colleagues and inspire the highest standards.
Excellent verbal and written communication skills and a strong command of the English language.
Superior customer service skills.
Hard working and dedicated.
Benefits:
Competitive Salary & Bonus Package Employee Reward Scheme On-site staff parking Excellent Career Progression Opportunities Employee Referral Scheme Staff Discounts Continuous Training & Development Staff Canteen Bike to Work Scheme Dynamic Fast-Paced Work Environment