Are you a dynamic and motivated fitness professional with a passion for leadership and exceptional customer service? The 4-star Shearwater Hotel & Spa is seeking an experienced Senior Leisure Centre Supervisor to join our ShearFitness gym team. This is a fantastic opportunity for a driven individual to lead a high-performing team, enhance our members' fitness experience, and ensure the smooth operation of our state-of-the-art leisure facilities.
Why Join Us?
At Shearwater Hotel & Spa, we are committed to delivering excellence in health, wellness, and fitness. As part of our team, you will enjoy:
1. A supportive and dynamic work environment in a premier 4-star hotel
2. Opportunities for career development and progression
3. Competitive employee benefits and discounts across Comer Group Hotels
4. The chance to lead and innovate in a fast-paced leisure setting
About the Role
As Senior Leisure Centre Supervisor, you will play a key role in the day-to-day operations of our Leisure & Fitness Centre, ensuring a safe, enjoyable, and professional environment for our members and guests. You will lead a team of fitness professionals, oversee facility maintenance, drive membership growth, and ensure outstanding service delivery.
Key Responsibilities
Operational Leadership & Team Management
1. Supervise and manage the daily operations of the Leisure Centre, ensuring high standards in all areas.
2. Lead, mentor, and motivate a team of fitness and leisure professionals, fostering a positive and high-performing culture.
3. Monitor staff performance and ensure ongoing training in health & safety, emergency response, and customer service.
4. Ensure all health, safety, and compliance regulations are strictly followed across all facilities.
Customer Experience & Membership Growth
1. Drive membership sales and retention, ensuring renewals and direct debits are followed up in a timely manner.
2. Enhance the member experience by implementing engaging programs, fitness classes, and wellness initiatives.
3. Handle customer feedback and resolve any concerns professionally and efficiently.
4. Oversee personalised fitness inductions, ensuring members receive tailored programs aligned with their fitness goals.
Facility & Equipment Management
1. Ensure the gym, pool, sauna, and steam room are well-maintained, clean, and fully operational.
2. Oversee pool plant operations, ensuring water quality and hygiene standards are met.
3. Liaise with contractors and suppliers to maintain and service all equipment as required.
What We’re Looking For
1. Previous experience in a supervisory or managerial role within a fitness/leisure environment.
2. A strong background in gym operations, fitness programming, and pool management.
3. A passion for fitness and wellness, with the ability to motivate both staff and members.
4. Excellent leadership, problem-solving, and customer service skills.
5. Relevant certifications in Fitness, Pool Plant Operations, and First Aid (preferred but not essential).
Perks & Benefits
1. Free on-site parking for employees
2. Subsidised lunches during shifts
3. Exclusive staff discounts at Comer Group Hotels
4. Career growth opportunities within a leading hospitality brand
Join Our Team!
If you are an enthusiastic and experienced fitness professional looking to take the next step in your career, we would love to hear from you!
Apply today and be part of a team that is committed to delivering excellence in fitness and leisure.
Due to the high volume of applications, only shortlisted candidates will be contacted.
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