Job Description
A Quality Analyst will be responsible for handling quality audits and building controls at various stages of the quality audit life cycle. The role requires coming up with strategies and ideas to help reviewers find a reference point in the business process and maintain quality assurance standards.
Main Responsibilities
* Conducting quality audits as per target requirements.
* Working closely with internal stakeholders to aggregate, prioritize, and report top issues impacting decision accuracy for market and workflow.
* Providing details to local teams on the impact of policy changes on current work.
* Delivering training to reviewers on new or changing Content Policies and refresher trainings on existing policies.
* Couching agents on audit findings and market knowledge alignment.
* Reviewing sensitive content involving graphic or disturbing subjects.
Requirements
* Fluency in Dutch language.
* Minimum 1 year of experience within an audit or quality environment performing quality control and quality analysis.
* Comfortable working with explicit & sensitive content.
What We Offer
* Permanent Contract.
* Competitive Salary.
* Benefits Package including 25 days holiday, Tax saver ticket, Bike to work scheme, Life Assurance, PMI Private Medical Insurance, and Relocation allowance.