About Our Client Our client is a leading provider of environmental and facilities management services, specialising in high-quality maintenance solutions across various industries.
They are committed to optimising facility operations, ensuring compliance with health, safety, and environmental regulations, and driving long-term sustainability.
About the Role Our client is seeking an experienced Facilities Maintenance Manager with a strong electrical and HVAC background to oversee maintenance operations, manage client relationships, and ensure contract compliance.
Leading a team of eight technicians, this role will be responsible for delivering high-quality maintenance services, managing budgets, and optimising operational efficiency.
Key Responsibilities Oversee the management and execution of maintenance contracts, ensuring high service delivery standards.
Lead and supervise a team of eight maintenance professionals, providing guidance and performance management.
Ensure effective maintenance of HVAC, electrical, and general building systems, implementing preventative and reactive maintenance strategies.
Manage client relationships, serving as the primary point of contact for contract negotiations, performance reviews, and service enhancements.
Ensure compliance with health & safety, environmental, and industry regulations, conducting risk assessments and implementing safety protocols.
Optimise maintenance schedules and resource allocation to enhance efficiency and cost-effectiveness.
Develop and manage maintenance budgets, controlling costs and mitigating financial risks.
Identify opportunities for service improvement, contract growth, and operational efficiency.
Collaborate with technical teams and contractors to resolve complex maintenance challenges and ensure seamless operations.
Key Skills &
Expertise Technical Background:
Strong experience in electrical and HVAC systems with a deep understanding of maintenance operations.
Facilities Management Expertise:
Proven track record in managing hard services FM contracts, service agreements, SLAs, and KPIs.
Leadership & People Management:
Experience in leading and developing maintenance teams, fostering a high-performance culture.
Client Relationship Management:
Excellent communication and stakeholder engagement skills at all levels.
Financial Acumen:
Strong understanding of budgeting, cost control, and financial reporting related to maintenance contracts.
Regulatory Compliance:
Familiarity with health & safety regulations, risk assessments, and environmental compliance.
Problem-Solving & Strategic Thinking:
Ability to identify and implement process improvements, drive efficiencies, and mitigate operational risks.
Preferred Qualifications Degree or equivalent experience in Mechanical, Electrical, or Building Services Engineering.
Certifications in Facilities Management, Contract Management, or Health & Safety (e.g., NEBOSH, IOSH, or FMA).
Previous experience in a hard services FM environment, particularly with electrical and HVAC systems.