Key Accounts Admin
Location: Greenogue Industrial Estate, Rathcoole, Co. Dublin
Full Time, Permanent
What You'll Receive
* 20 days holiday allowance (increasing to 25 days when you hit 5 years of service)
* Holiday buy scheme giving you the option to purchase an extra 5 days FTE of annual leave
* Free hire from our core range and 35% off for friends and family
* Training and development, an inclusive and innovative culture and wellbeing and healthcare support;
* Mental health first aiders, an Employee Assistance Programme, and Healthcare Cashplans
* All necessary work wear and PPE, and a full induction upon entry to your new position
* Life assurance of twice your annual salary and access to our benefits portal with a range of options such as cycle to work scheme
Job Responsibilities
* Ensure that all specific procedures are carried out in a timely manner
* Respond to all calls, emails, and messages in a timely manner
* Dealing with queries on the phone and by email
* Answer all calls presented to them to meet or exceed the departments high standard call rate
* Input and update information on database and spreadsheets
* Work closely with other administrative staff and support other colleagues when needed
* To attend training courses when asked, to help you develop in your role
* Treat internal and external customers in a professional and courteous manner at all times, ensuring clear lines of communication
* Represent the company and values of the business and portray a professional and businesslike image to all customers, potential customers, and other people you meet in the course of your work
* Strive to ensure customer satisfaction, comply with office standards and safety and security procedures
* To carry out other duties when required
Experience/Knowledge/Skills Required
* Attention to detail
* Good knowledge of Microsoft Outlook
* Good knowledge of Microsoft Excel
* Able to work on your own and as part of a wider team
* Good communication skills
* Good organisation skills
* Good time keeping skills
* Be able to prioritise workload
* Good communication skills both internal and external lines of communication