Senior IT Support Engineer
We are seeking an experienced Senior IT Support Engineer to join our team in Dublin. The ideal candidate will have extensive experience in IT support, strong technical skills, and leadership abilities.
Key Responsibilities:
* Provide advanced support for complex hardware, software, and network issues.
* Lead and mentor a team of IT support technicians.
* Manage and maintain server infrastructure, including Windows and Linux servers.
* Implement and maintain network security protocols and practices.
* Assist in the planning, execution, and management of IT projects.
* Develop and maintain IT support documentation and procedures.
Requirements:
* Bachelor's degree in Information Technology or a related field.
* Minimum 5 years of experience in an IT support role, with at least 2 years in a senior or lead position.
* Extensive experience with Windows and Linux operating systems.
* Strong understanding of network protocols.
* Professional certifications such as CompTIA Network+ or Cisco CCNA.
* Experience with virtualization technologies and cloud services.