Position Summary
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We are seeking a Customer Services Representative (French) to join our team at Marriott International Cork CEC. As a member of our diverse and inclusive team, you will have the opportunity to collaborate with talented individuals who share your passion for providing exceptional support to our customers.
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Your key responsibilities will include:
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* Processing all reservation requests received by phone or email in a timely and efficient manner.
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* Becoming an expert on Marriott's global reservation systems and using this knowledge to provide accurate and helpful information to our customers.
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* Taking ownership of customer issues and resolving them in a professional and courteous manner.
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* Leveraging effective time management skills to prioritize tasks and meet deadlines.
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* Developing strong communication skills to tailor your approach to different customer needs and preferences.
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In return for your hard work and dedication, we offer a comprehensive benefits package that includes:
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* A competitive salary and bonus structure.
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* Top-class training and development opportunities to help you grow and succeed in your career.
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* A range of employee benefits, including health insurance, paid sick leave, parental leave, and a private pension scheme.
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* The opportunity to work in a dynamic and inclusive environment with a diverse team of colleagues.
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* Flexible working arrangements, including hybrid and remote work options.
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* A choice of where to work, including our centre, remote locations within a 50-mile radius, or a combination of both.
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If you are a problem-solver with excellent verbal and written skills, who is adaptable, enjoys diversity, and is interested in progressing, we would love to hear from you.
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Please contact us today to find out more about this exciting opportunity to be part of our amazing global team at Marriott International.