Job Summary
Why You'll Be Excited by This Role
It's almost unimaginable to think of a technology that hasn't been influenced, impacted, or made possible by MathWorks software. Your mobile phone, social network, TV streaming service, even your take-out food delivery - all are powered by MathWorks technology. It's an exciting time to join MathWorks as we establish, develop, and grow our shared sales & services center in Galway, Ireland.
About the Job
As a Renewal Sales Representative, you will focus on driving revenue growth through achieving or exceeding customer engagement standards in our maintenance renewal programs and products. You will work on a diverse, multicultural team of Renewal Sales Representatives who collaborate with sales representatives in a team selling environment to achieve individual and/or team goals.
Responsibilities
* Grow revenue through attaining or exceeding maintenance renewal revenue goals.
* Educate customers on purchasing options via web store and consolidations.
* Identify and manage add-on or cross-sell opportunities by closing business or transferring to appropriate sales representative to achieve the sale cycle.
* Prepare quotations as required and ensure accurate information for efficient processing of orders and investigate and resolve discrepancies.
* Ensure accurate customer data and sales activities are collected and entered into CRM system to advance the sales cycle.
* Demonstrate strong forecasting and funnel management of your assigned territory.
* Contribute to and support the territory plans in conjunction with sales representatives.
* Participate in funnel meetings as well as planning and delivery of sections of the annual territory and account plans.
* Partake on projects with local and international project team members.
Requirements
* A bachelor's degree is required.
* 2-4 years post-university experience, 1-2 years customer-facing experience.
* English, German, and preferably another language (French, Italian, Spanish). Highly proficient in both spoken and written minimum level C1.
* Exceptional persuasive verbal and written communication skills with excellent telephone skills and high level of attention to detail.
* Understanding of forecasting and funnel management practices.
* Completion of sales and/or phone skills training.
* Proficient working with a CRM system to facilitate lead qualification and advancement of sales cycle.
* Strong prioritization and time management skills.
* Experience working in fast-paced, disciplined, process-oriented, sales environment.
Preferred Qualifications
* Additional language skills/multilingual.
* Worked in a shared sales & services or global business center.
Primary Location: Galway, Ireland