Responsibilities of this role include but are not limited to:
1. Responsible for the credit control of a portfolio of Owner Management Companies.
2. Preparing accurate credit information and debtor reports.
3. Providing monthly credit control updates for management and attending monthly debt recovery meetings.
4. Accurately recording service charge demands, levy demands and receipts on the accounting system.
5. Issuing statements of account.
6. Handling customer enquiries related to service charge billings, levy billings, receipts and payment plans.
7. Ensuring a high level of customer service.
8. Identifying and resolving discrepancies or issues related to accounts receivable.
9. Providing finance support to property managers and accountants.
10. Sinking Fund and Levy reconciliations.
11. Bank Reconciliations.
12. Flexibility around performing other accounting tasks.
13. Liaising with Solicitors in relation to any legal proceedings relating to outstanding debts.
14. Reporting to Head of Finance Property Management.
Job Requirements
1. Minimum 3-5 years credit control experience.
2. Previous experience working in residential accounts desirable.
3. Strong Excel skills and knowledge of Blockman advantageous.
4. Excellent verbal and written communication skills.
5. Attention to detail essential.
6. Ability to work collaboratively with accountants and property managers.
7. Ability to work on own initiative.
8. Knowledge of GDPR and Data Protection.
All applications will be treated in the strictest confidence. Lansdowne Partnership is an equal opportunities employer.
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