We are currently seeking a highly motivated and experienced Duty Manager to join our team at Carton House, the first and only member of the Fairmont Hotel and Resorts brand in Ireland.
As a key member of our hotel operations team, you will play a critical role in ensuring the smooth running of our daily operation and exceeding our guests' expectations through exceptional service delivery.
Key Responsibilities:
1. Ensure compliance with all statutory and legal requirements for fire, hygiene, health and safety, and GDPR.
2. Plan, direct, and coordinate the service delivery of all departments.
3. Establish and enforce policies and procedures to improve overall operation and effectiveness.
4. Create Sparkle moments through personalization and creativity.
5. Effectively handle guests' requests using a