Job Summary
We are seeking a Store Manager with a hands-on approach and passion for people to lead our shop's success and team spirit. The ideal candidate will deliver exceptional customer experiences, inspire team members, and drive top-line sales.
Key Responsibilities:
* Work closely with the Area Manager to implement local business strategy and achieve performance targets
* Lead by example and coach the team to deliver an excellent customer experience
* Define daily objectives and actions to drive KPIs, develop monthly plans based on productivity targets, and manage inventory and day-to-day operations
* Drive employee wellbeing and engagement through regular 1-to-1's and genuine connections with the team
Requirements:
* Prior relevant Store Manager experience or equivalent within retail or hospitality
* People management skills, including communication, motivation, coaching, connection, and inspiration
* Experience in sharing knowledge to drive behavioural change and develop others
* Decision making and problem-solving skills
Benefits of Working at Rituals:
* Rituals employee discount
* Cycle to work scheme
* Numerous wellbeing initiatives and EAP
* Company & Team Events