You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.Job Description:When you join Sun Life InternationalSun Life International is on a transformative journey to become a scalable, nimble, and client-centric organization with a sustainable business model. This role is crucial in meeting both current client expectations and responding to future market demands.Reporting to the Chief Transformation Officer, this role will leverage agile and design-led process optimization to drive meaningful change. If you thrive on the challenge of guiding impactful transformations, we invite you to apply to become our Director, Agile Coaching.What you will be doingBuild and scale agile culture and practices across the organizationWork with agile squads on a day-to-day basis to provide coaching and feedback to agile squad members and Kanban teamsDevelop and implement coaching plans, governance structures and agreementsMonitor the effectiveness and success of the agile coaching programHelp teams and leadership measure the impact of agile transformation initiativesTrack squad performance, flow efficiency and delivery outcomesCollaborate with product owners to refine backlogs, define MVPs, and prioritize customer-centric outcomesFacilitate workshops and training sessions on Agile, Lean, and Design ThinkingEmpower teams to self-organize, enhance collaboration and deliver high quality outcomesDemonstrate best practices through the facilitation of scrum events when requiredFacilitate retrospectives and other ceremonies to identify improvement opportunities and foster learningDevelop skills across roles through coaching-led Communities of PracticeGuide and advise on agile portfolio management and strategic delivery practicesResearch and assess organization’s agile capabilities; provide fact based recommendations to leadership teams to maximize impact of agile squads and Kanban teamsServe as a thought partner in establishing organizational value streamsLead Agile transformation innovation, particularly in AI Agile CoachingYou will be working withThis role is multi-faceted, involving collaboration across various regions, including Canada, Ireland, Bermuda, the US and Singapore. The successful candidate will work closely with Sun Life International's business platform and client journey agile squads. The role will also engage directly with teams and leaders across the company's main functional departments, such as Strategic Delivery, Technology, Product Development, Operations, Finance, Actuarial, Risk and Compliance. This position requires a versatile and adaptable individual who can navigate the diverse needs and perspectives of stakeholders in different countries and functions to drive the organization's strategic objectives and agile transformation.What we are looking for8+ years of relevant experience as an agile coach or similar roleA bachelor's degree in business, technology, behavioural sciences or a related fieldDeep expertise in agile frameworks (scrum, kanban) and methodologiesRelevant agile certifications (e.g. CSM, SAFe etc.)Excellent workshop preparation, facilitation and training delivery skillsAbility to inspire and motivate teams while managing resistance to changeProven track record of guiding teams through agile transformationsExpertise in coaching Agile Scrum, Kanban, and SAFeExperience scaling agile practices in multi-team environmentsStrong track record in coaching agile portfolio managementIn-depth knowledge of insurance products, processes workflows and customer needsProficiency in coaching Lean and Design Thinking theory and practiceDemonstrated ability to build effective relationships with teams and stakeholdersExcellent communicator with experience in adapting communication and developing materials for audiences at all levels of the organizationAct as a liaison between squads, business stakeholders and technical teams to ensure alignment on prioritiesExperience in using collaboration tools such as Jira, Confluence, Planview, Agile Place, Miro and Microsoft TeamsOutcome-focused leader with strong change management experience, problem-solving skills and conflict-resolution abilitiesDemonstrates the highest standards of ethics, diversity, and inclusion as part of Sun Life's commitmentJob Category:Scrum/CoachPosting End Date:25/01/2025