Job Description:
As a Cloud Support Engineer, you will act as the 'Cloud Ambassador' across all cloud products, arming our customers with required tools and tactics to get the most out of their Product and Support investment.
A Day in the Life:
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest-growing small- and mid-market accounts to enterprise-level customers, including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success.
BASIC QUALIFICATIONS:
* Fluency in Mandarin
* Bachelor's degree or equivalent experience in a technical position
* Basic understanding of Machine Learning/AI and at least 1 year's experience on Hadoop/ML/Large Dataset handling with DB/DW experience and advanced experience in Apache Hadoop, Apache Spark, Apache Hive, HBase, and Presto or ETL skills with working experience on NoSQL technologies like DynamoDB, MongoDB, or Cassandra
* Experience with System Administration with Linux, troubleshooting Kerberos Authentication problems
* Experience with Network Troubleshooting
PREFERRED QUALIFICATIONS:
* Expert experience in the Hadoop Ecosystem including Apache Spark, Apache Hive, HBase, Presto, Data Lake architecture, and administration
* Prior work experience with AWS services - any or all of EMR, Glue, SageMaker, and excellent knowledge of Hadoop architecture, administration, and support
* Lead technical discussions on BigData systems architecture and design and have knowledge on distributed computing environments
* Strong analysis and troubleshooting skills and experience also having AWS Certified Solutions Architect/BigData/AI Specialty
About Amazon:
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify, and build.