Social network you want to login/join with:Associate Technical Sales Specialist, DublinClient: ConcentrixLocation: Dublin, IrelandJob Category: OtherEU work permit required: YesJob Reference: 3193036dc2f5Job Views: 8Posted: 15.03.2025Expiry Date: 29.04.2025Job Description:Our Associate Technical Sales Specialist generates new business and ensures growth of existing accounts for assigned client/territory, with low to moderate complexity. Assesses potential application of products or services and offers solutions that meet low to moderate customer/client needs. Possesses deep technical understanding of products or services to address low to complex customer/client needs and expand sales opportunities for established clients. Researches and presents reports showing potential customers the cost benefit of purchasing products or services. Resolves low to moderate customer/client issues, researches problems, and makes recommendations for potential enhancements or modifications. Provides technical training to customers/clients and communicates customer feedback. Uses technical knowledge of product and service offerings to support, promote and build sales.Duties and ResponsibilitiesAttend customer meetings, conduct sales presentations, and deliver product/service demonstrations in person and via phoneProvide technical expertise in support of achieving low to moderate selling goalsProvide thorough responses to product/service and industry questionsPrepare low to moderately complex technical proposals and presentations to support sales teamsDemonstrate proficient solution selling abilities and effective, proactive customer/client communicationsIdentify and analyse low to moderate customer/client needs and develop intermediate range strategies on how to competitively meet needsAdvise and support customers and sales teams on technical aspects of products and services, adhering to customer's needs and goalsUtilize technical expertise to develop and execute thorough trainings, as neededIdentify areas to help streamline and improve sales processes - recommend improvements to managementAct as a customer advocate as necessary for pre-sales and post-sales activitiesProvide consistent follow up on opportunities or inquiriesEvaluate the client's customer needs and propose potential solutionsManage external competitive pressures and effectively handle objections to help retain customersWork with multiple stakeholders, building effective relationships with decision-makers at all levelsQualificationsAdvanced written and verbal communication skills - proactive communication style ensuring timely status of projectsAbility to extract hidden or unrealized requirements and gain consensus on these requirements with the customerAbility to focus ambiguous customer needs into specific, deliverable requirementsAble to develop relationships and communicate with higher level technical staffAdvanced problem solving and analytical skillsAbility to work independently and as part of a team under pressure with tight deadlinesPassion for exceptional customer experience and salesAptitude to learn and optimize new technology and dataExcellent knowledge of Microsoft Office programsAbility to prioritize and multi-task in a time-sensitive environmentAbility to make timely and sound decisions; make decisions under conditions of uncertainty or limited data; evaluate short- and long-term consequencesAbility to manage multiple priorities and tasks effectively
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