Job Purpose
To diagnose, repair and service the range of Ford and SEAT products in accordance with Ford and SEAT work specifications, ensuring each customer receives excellent customer service.
Key Responsibilities:
* Diagnose and rectify vehicle faults through the use of diagnostic equipment and a systematic approach.
* Meet with customers to identify and clearly understand problems as and when required.
* Ensure full understanding of latest technology introduced on the vehicle range and how to diagnose and repair faults on them.
* Carry out diagnosis, repairs and servicing to the highest standards and to the appropriate specification.
* Ensure all work is carried out observing safe working practices of self and others.
* Liaise and seek advice from colleagues and supervisors in situations that are over and above work specified.
* Check level and quality of work through use of diagnostic equipment and road-testing vehicles after work has been carried out.
* Liaise with Service Manager/Advisor.
* Complete relevant service documentation (Job sheets, PDIs, service reports) in line with HSO, warranty and Brand/Dealer requirements.
* Ensure that workshop housekeeping standards are maintained at all times including the use of special and personal tools.
Ideal Candidate Requirements:
* Be qualified, holding relevant certification.
* Familiarity with Ford and SEAT brands.
* Competence in the use of diagnostic equipment.
* Ability to complete work in a timely manner with strong attention to detail.
* Ability to work as part of a team.
* Good communication skills.
* Computer literacy, familiarity with Kerridge/CDK is preferred.
* A full driving licence with zero penalty points.
Benefits Package:
* Competitive salary.
* Bonus scheme.
* Employee Assistance Programme.
* Industry-leading training and progression plans.
* Bike-to-Work Scheme.
* 21 days Annual Leave.
* Savings scheme.
* Bonus/KPI structure.
* Free Parking.