Join Keelings! You will be part of a passionate team of people and a growing business. Come on the journey with us where you will grow and develop and truly feel a sense of belonging. At Keelings, we don't just grow quality fresh produce, we also nurture people and their professional development. The Keelings family always employ the best people for the job, the key to our success is the quality of the people we employ.
Our Strategic Priorities
1. Better Food - We make our products better and inspire more people to enjoy produce.
2. People - We support our people to learn, be at their best, contribute and deliver on their commitments, using One Keelings' standards.
3. Better Ways - Every year we improve our competitiveness, efficiency and delivery through insight, technology and One Keelings.
4. Better World - We improve our environmental and social impact to make a positive difference in our world
5. Partnerships - Working with Keelings creates value and long-term relationships with our customers & suppliers.
6. Growth - We invest in and deliver insight led, focused, profitable growth into the future.
Keelings Values
People Matter - We support and treat each other in a clear, fair and respectful way. We all learn, develop and encourage everyone to contribute
Teamwork - We inspire and help each other to deliver our ambitions together as One Keelings
Integrity - We do the right thing and deliver on our commitments
Passion for Achievement - We motivate ourselves and each other to achieve our ambitions with energy, knowledge and courage. We are always striving to be better.
Purpose of the Role:
To manage accounts dedicated to the role in a professional and timely manner working to a very high standard to deliver strong results for the relevant customers internally and externally. The collection of funds due on the nominated debtors accounts / ledger must be timely and efficient and at all times working to maximise cash flow and minimising bad debt risk.
Key Accountabilities & Responsibilities:
Responsibility for the collection of debtor accounts across Multiples and Independent Accounts
Weekly Debtors reconciliations/Excel which forms a large part of this role
Daily Cash / Cheques posting/allocations
Customer query resolution - provide copy invoices, statements & follow up to ensure credit requests are approved
Importing of sales batches from warehouse system (KBS) to financial system (SUN)
Management of weekly / monthly direct debits
Weekly/Monthly close off for debtors including statement run
Attend weekly meetings with Team Lead/Credit Manager to discuss debtors collection progress and escalate problem issues
Weekly update on bad debt provision where appropriate
Deal with the relevant commercial department on problem accounts to ensure prompt payment
Work with the team leader to report all overdue accounts to the Credit Insurance Company
Cross train with other members of the AR Team to ensure full knowledge across the full ledger and adequate holiday cover can be maintained
Any other ad hoc duties as deemed appropriate by the management team (included currently is reception cover on a rostered basis)
KPI's:
Ensure customers are adhering and paying within agreed credit terms.
Resolve queries in a timely manner so that payment is collected efficiently.
Reduce Bad Debt risk for the business.
Key Skills & Knowledge
Excel / Credit Control experience / Telephone etiquette
Essential:
Previous experience in a fast-paced environment, Cash Collection, query resolution
Education & Qualifications:
Minimum of two years' experience in Credit Control is desirable
A self-starter with an ability to work on their own initiative
Customer focused
Excellent Attention to detail
Excellent communication skills / Confident Phone Manner
Excellent working knowledge of Excel
Multi-tasking abilities are a must for this fast paced environment
Recruitment Process
1. CV Submission & email acknowledgment of receipt
2. Phone Screening
3. 1st Interview
4. 2nd Interview
5. Outcome & Feedback
Inclusion & Diversity Statement
In Keelings we value all perspectives and knowledge that our colleagues bring to our business. We are committed to forming a diverse and inclusive team where all can share their unique experiences and perspectives. We welcome applications from all cultures and backgrounds and are dedicated to forming an environment of inclusiveness and diversity where all can thoroughly feel a sense of belonging.
Reasonable Accommodation Statement
If you require reasonable accommodation in submitting your application, interviewing, completing any pre-employment testing, or otherwise participating in the recruitment process, please contact recruitment_keelings@keelings.com
Keelings Careers -
Keelings Strategy & Values -