Job Description for Program Manager
About the Role
We are seeking an experienced Program Manager to join our team and drive outcomes for programs by developing end-to-end program plans, and keep the program on-track to achieve program goals.
Main Responsibilities
* Drive the development and curation of project, program, and portfolio management methodologies from best practices, processes, and tools.
* Contribute to project scoping and manage program priorities and allocation of resources within the program.
* Generate ideas required to solve a problem and take full ownership of the program outcome delivery.
* Review options and associated cost/benefits and balance immediate needs versus the organization's long-term objectives in decision-making.
* Help solve problems considering multiple approaches to reach an optimal outcome.
Key Skills
* Ability to understand goals and corresponding levers to grow crucial business metrics, understanding the value that it brings to stakeholders.
* Ability to partner with and influence clients, partners, and/or service providers. This includes setting service level agreements (SLAs) and taking a consultative and data-driven approach.
* Ability to understand stakeholder needs through dialogue before conducting analysis and making recommendations.
* Knowledge of principles and methods for education document design, instructions and guides to facilitate learning, and the measurement of learning effects in subject matter domains.