Job Title: Duty Manager Maldron Hotel Kevin Street
We are seeking a highly skilled and experienced Duty Manager to oversee the running of key functions in our excellent hotel, while supporting the General Manager and Deputy General Manager.
Key Responsibilities:
* Oversee the operations of the Hotel, ensuring quality and standards are met consistently.
* Anticipate guest needs, and proactively manage their expectations.
* Assist with the management of the hotels daily operations, ensuring delivery of exceptional guest service from each department.
* Ensure prompt resolution of customer issues.
* Have full knowledge of the hotel and all departments.
Requirements:
* Previous supervisory experience within the Hotel or Hospitality Industry.
* Excellent customer service skills.
* Possess a passion for your role within the Department.
* Mature and pleasant manner for dealing with customers and team members alike.
* Capable of excellent upselling all areas of the Hotel, and other hotels in the group.
About Our Culture:
Dalata Hotel Group, Ireland's largest hotel group, is committed to growing and expanding in Ireland and the UK. We lead through our core values of Our People, Our Fairness, Our Service, and Our Individuality.
If you have the right attitude and energy, you will have great opportunities to progress within the group. We offer a supportive and fair working environment, unique training programmes, and a chance to develop your talent and pursue a fulfilling career.